The cards below outline our core data-protection commitments. For the full, binding legal text, please read each section of this Privacy Policy below.
All data transmitted between your device and hay4d's servers is protected by industry-standard TLS/SSL encryption. Sensitive fields — passwords, payment details, and KYC documents — are encrypted both in transit and at rest using current best-practice cryptographic protocols.
hay4d does not sell, rent, or lease your personal information to any third party for their own commercial marketing purposes. Data shared with external parties is limited strictly to what is necessary to deliver the Services — such as payment processors and identity verification providers — and is governed by data-processing agreements.
hay4d is explicit about every category of data it collects, why it is collected, and how long it is retained. We do not collect data beyond what is required to deliver, secure, and improve our Services. This Policy details every data category we process and the legal basis for doing so.
hay4d recognizes your rights to access, correct, export, and request deletion of your personal data. Requests are handled within 30 calendar days of receipt. Members in Indonesia benefit from data-subject rights consistent with internationally recognized privacy frameworks, as detailed in Section 10 of this Policy.
hay4d uses cookies and similar tracking technologies solely to operate and improve the platform — including session management, fraud prevention, and analytics. Non-essential cookies are not deployed without your consent. You may manage or withdraw cookie preferences at any time through your browser settings.
Identity documents submitted for KYC verification — including copies of your KTP (national identity card) and selfie photographs — are stored in an access-controlled, encrypted environment. Only authorized compliance personnel with a verified business need may access raw KYC documents, and access is logged and audited.
This Privacy Policy ("Policy") explains how hay4d ("the Platform", "We", "Us", "Our"), operating the website at https://hay4d.cam, collects, processes, stores, and protects the personal data of individuals ("Member", "You", "Your") who register for and use the hay4d Services, including sports betting, togel (Indonesia's traditional numbers lottery) markets, live casino games, and all associated platform features.
This Policy applies to all personal data that hay4d processes regardless of the medium through which it is collected — including registration forms, deposit and withdrawal transactions, KYC submissions, customer support communications, device and browser data collected automatically, and data received from trusted third-party verification partners.
By accessing the hay4d platform or creating an Account, you acknowledge that you have read this Policy and consent to the collection, use, and disclosure of your personal data as described herein. This Policy forms part of your agreement with hay4d and should be read alongside our Terms & Conditions and Responsible Gaming Policy, both available on the platform.
Your privacy matters to us. hay4d collects only the data necessary to deliver, secure, and continually improve our Services. We do not collect data speculatively, and we do not retain data beyond the periods described in Section 8 of this Policy.
In this Policy, the following terms carry the meanings set out below:
When you register for, access, or use hay4d, you provide personal data directly to us. This includes:
When you visit or use the hay4d platform, certain technical data is collected automatically by our systems and third-party service providers:
hay4d may receive personal data about you from trusted third-party partners, including identity verification agencies, fraud-detection services, payment gateways, and game content providers. Data received from these sources is handled in accordance with this Policy and used solely to verify your identity, process transactions, or improve the security and integrity of the platform.
hay4d processes your personal data for the following clearly defined purposes:
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Registration data, device data |
| Identity verification (KYC) | KYC data, registration data |
| Processing deposits and withdrawals | Payment data, KYC data |
| Delivering sports betting, togel, and casino services | Usage data, account data |
| Fraud prevention and platform security | Device data, IP address, usage data |
| Customer support and complaint handling | Communications data, account data |
| Legal and regulatory compliance | All categories as required |
| Platform performance analytics and improvement | Usage data, cookie data |
| Responsible gaming monitoring | Betting history, session data |
| Sending transactional communications (deposit confirmations, withdrawal receipts) | Registration data, payment data |
| Sending promotional communications (where consent is given) | Registration data, usage data |
hay4d does not use your personal data for automated profiling that produces legal or similarly significant effects without providing you with an opportunity to request human review of that decision.
hay4d processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
6.1 hay4d does not sell, rent, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes under any circumstances.
6.2 hay4d may share your personal data with the following categories of third-party recipients, strictly on a need-to-know basis and subject to binding data-processing agreements:
6.3 hay4d may disclose your personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, valid legal process, or in connection with the investigation or prevention of fraud or other criminal activity. hay4d will notify you of such disclosure to the extent legally permitted.
6.4 In the event of a business restructuring, merger, or acquisition involving hay4d, your personal data may be transferred to the acquiring entity, subject to that entity assuming the same data-protection obligations as set out in this Policy. You will be notified of any such transfer.
7.1 hay4d uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the platform effectively and to improve the Member experience. Cookies are small data files stored on your device by your browser.
7.2 hay4d uses the following categories of cookies:
7.3 You may manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the platform. For detailed instructions on managing cookies in major browsers (Chrome, Firefox, Safari, Edge), please refer to your browser's official help documentation.
7.4 hay4d does not use advertising or behavioral targeting cookies, and does not permit third-party advertising networks to place tracking cookies on the hay4d domain.
8.1 hay4d retains your personal data only for as long as is necessary to fulfill the purpose for which it was collected, to comply with our legal obligations, or to resolve disputes and enforce our agreements. The following retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with hay4d's internal data-destruction procedures.
9.1 hay4d implements a layered technical and organizational security framework to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Key security measures include:
9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, hay4d will notify affected Members without undue delay, describing the nature of the breach, the categories of data involved, the likely consequences, and the steps hay4d is taking to address it.
9.3 While hay4d takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying hay4d promptly at [email protected] if you suspect any unauthorized access to your Account.
hay4d respects your rights over your personal data. Subject to applicable law and certain limited exceptions (such as where retaining data is required to comply with a legal obligation or to defend a legal claim), you have the following rights:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and include sufficient information to verify your identity. hay4d will respond within 30 calendar days of receiving a complete, verifiable request.
Please note: Certain data-deletion requests may not be fulfilled in their entirety where hay4d is required by law to retain specific records — for example, KYC and transaction records held under anti-money laundering obligations. In such cases, hay4d will explain which data cannot be deleted and why.
11.1 hay4d's Services are strictly intended for adults aged 21 years and over. hay4d does not knowingly collect, process, or retain personal data from any individual under the age of 21.
11.2 If hay4d becomes aware that it has collected personal data from an individual under 21 — whether through misrepresentation at registration or any other means — it will immediately suspend the associated Account, delete all related personal data, and reverse any financial transactions to the extent technically possible.
11.3 Parents or legal guardians who have reason to believe that a minor has submitted personal data to hay4d are strongly encouraged to contact our support team immediately at [email protected] so that appropriate action can be taken without delay.
12.1 hay4d's primary member base is in Indonesia. However, some of the third-party service providers described in Section 6 operate infrastructure located outside Indonesia — including cloud hosting regions in Singapore, Japan, and Europe. As a result, your personal data may be transferred to and processed in countries other than Indonesia.
12.2 Where hay4d transfers personal data outside Indonesia, it takes appropriate safeguards to ensure that your data receives a level of protection consistent with this Policy and with internationally recognized data-protection standards. These safeguards include:
13.1 hay4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or platform features. Amendments will be published at https://hay4d.cam/privacy-policy with a revised "Last Updated" date at the top of the page.
13.2 Where a proposed amendment materially affects how hay4d uses your personal data or your rights under this Policy, hay4d will provide at least 14 days' advance notice via email to your registered address or via a prominent notice on the platform, to the extent operationally feasible.
13.3 Your continued use of the hay4d platform after the effective date of a revised Policy constitutes your acknowledgment of, and agreement to, the updated terms. If you do not agree to the revised Policy, you must stop using the Services and may request Account closure by contacting our support team.
hay4d is the Data Controller responsible for the personal data processed under this Privacy Policy. If you have any questions, concerns, or requests relating to this Policy or to hay4d's data-processing practices, please contact us through the details below:
Security reminder: hay4d support agents will never ask for your full Account password, banking PIN, or OTP codes through any communication channel. If you receive such a request claiming to be from hay4d, treat it as fraudulent and notify us immediately.
Our support team is available 24/7 to handle data rights requests, privacy concerns, and account security questions. You can also review our full Terms & Conditions for more context on how we operate.